Shipping & Return Policy
Shipping Policy
At Teal Plank Workshop, we strive to provide our customers with a seamless shopping experience. We offer reliable and efficient shipping options to ensure your products arrive safely and on time. Here's what you need to know:
Processing Time
Once you place an order, our team will process it within 1-2 business days. We carefully handle and package each item, ensuring it is ready for shipment as quickly as possible.
Shipping Methods
We offer various shipping methods to accommodate your needs. Whether you prefer standard shipping or expedited options, we've got you covered. Our trusted shipping partners ensure secure and timely delivery to your desired location.
Shipping Costs
Shipping costs are calculated based on the weight, dimensions, and destination of your order. You can easily estimate the shipping fees during the checkout process. We strive to provide transparent pricing, and any applicable fees will be clearly displayed before you confirm your purchase.
Tracking Your Order
Once your order is processed and shipped, we'll provide you with a tracking number. You can use this tracking number to monitor the progress of your package and know the estimated delivery date. We believe in keeping you informed every step of the way.
Return Policy
We want you to be completely satisfied with your purchase from Teal Plank Workshop. If for any reason you are not happy with your order, we offer a hassle-free return policy for eligible items. Here are the important details:
Eligibility
Most of our products are eligible for returns within 30 days of delivery. However, certain items such as custom-made pieces may have specific return restrictions. Please carefully review the product description or contact our customer support team for further assistance.
Return Process
If you wish to return an eligible item, please follow these steps:
- Contact our customer support team within 30 days of receiving your order.
- Provide the order number and a clear reason for the return.
- We'll guide you through the return process, including any necessary return shipping instructions.
- Once we receive the returned item in its original condition, we'll initiate the refund process.
Refund Options
At Teal Plank Workshop, we offer refunds in the original form of payment used for the purchase. Please allow a reasonable processing time for the refund to be reflected in your account.
Non-Returnable Items
While we strive to accommodate returns for most products, certain items cannot be returned due to hygiene or safety reasons. Examples include personalized items, digital downloads, and gift cards. Please review the product details and reach out to our customer support team if you have any concerns.
Contact Us
If you have any questions or need further assistance regarding our shipping and return policy, please don't hesitate to contact our friendly customer support team. We're here to help!
Phone: 123-456-7890
Email: [email protected]
About Teal Plank Workshop
Teal Plank Workshop is your premier destination for high-quality visual arts and design products. We take pride in curating an extensive collection of unique and inspiring pieces crafted by talented artists and designers.
As art enthusiasts ourselves, we understand the impact that well-crafted products can have on your living spaces. Each item in our collection is carefully chosen to bring beauty, creativity, and a touch of elegance to your home, office, or event.
From exquisite paintings and sculptures to captivating photography and home decor, we offer a diverse range of products to suit every style and taste. Our commitment to quality means that you can trust us to deliver exceptional craftsmanship and customer service.
Explore our online catalog and find that perfect piece to elevate your surroundings. Whether you're an art collector, interior designer, or simply someone who appreciates the finer things in life, Teal Plank Workshop is your go-to destination for all things art and design.
